{"id":2960,"date":"2019-11-20T09:44:20","date_gmt":"2019-11-20T09:44:20","guid":{"rendered":"https:\/\/www.sensedi.com\/?p=2960"},"modified":"2019-11-20T09:44:20","modified_gmt":"2019-11-20T09:44:20","slug":"cop-herramienta-telepresencia","status":"publish","type":"post","link":"https:\/\/onsedi.com\/en\/cop-herramienta-telepresencia\/","title":{"rendered":"M\u00e1s all\u00e1 del CoP como herramienta de &#8220;telepresencia&#8221;"},"content":{"rendered":"<p>Como muchos ya sabr\u00e9is en onSedi creamos hace un tiempo la herramienta <a href=\"https:\/\/www.desarrollozuk.com\/onsedi\/productos\/cop\/\"><strong>CoP<\/strong><\/a><strong> (Communication Platform by onSedi) que permite solicitar y ejecutar servicios de inspecci\u00f3n, peritaciones de siniestros y controlar reparaciones desde el m\u00f3vil a trav\u00e9s de video-llamadas<\/strong>.<\/p>\n<p>Recordemos los <strong>diferentes usos y ventajas<\/strong> de la herramienta:<\/p>\n<p><strong>Usos:<\/strong><\/p>\n<ul>\n<li>Gestionar todas las incidencias de forma inmediata mediante telepresencia de clientes y proveedores.<\/li>\n<li>Gestionar las reparaciones a trav\u00e9s de videollamada.<\/li>\n<li>Controlar las reparaciones que se lleven a cabo.<\/li>\n<li>Resolver tus dudas y solventar incidencias.<\/li>\n<li>Realizar una auditor\u00eda de los reparadores.<\/li>\n<li>Tener un control total del siniestro.<\/li>\n<li>Realizar peritaciones de da\u00f1os en tiempo real.<\/li>\n<li>Aprobar presupuestos r\u00e1pidamente.<\/li>\n<li>Ofrecer servicios de calidad cuando y donde el cliente los necesite.<\/li>\n<\/ul>\n<p><strong>Ventajas:<\/strong><\/p>\n<ul>\n<li>Reducir tiempos.<\/li>\n<li>Reducir costes.<\/li>\n<li>Agilizar procesos.<\/li>\n<li>Mayor satisfacci\u00f3n de los clientes.<\/li>\n<\/ul>\n<p>CoP permite <strong>ganar en agilidad<\/strong> ya que se puede ejecutar con el cliente o con el propio reparador, incrementando el <strong>control de la finalizaci\u00f3n<\/strong> de los trabajos <strong>disminuyendo plazos y reclamaciones<\/strong>. La eficiencia en costes y el ahorro en tiempo en la gesti\u00f3n de las soluciones son posibles. Por este motivo, esta herramienta <strong>no solo est\u00e1 dise\u00f1ada para compa\u00f1\u00edas de seguro<\/strong>, sino tambi\u00e9n para:<\/p>\n<ul>\n<li><strong>Administradores de fincas:<\/strong>\n<ul>\n<li>Poder comunicarse con el vecino para visualizar la incidencia sin necesidad de desplazarse y poder identificar si se trata de una incidencia urgente, si debe actuar la asistencia del seguro o no, etc.<\/li>\n<li>Poder tener un mayor control de los trabajos de empresas subcontratistas en la reparaci\u00f3n de una incidencia y controlar, por ejemplo, que el trabajo est\u00e1 acabado antes de que se vayan de la vivienda.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Empresas de reparaci\u00f3n:<\/strong>\n<ul>\n<li>Controlar a su propia red de reparadores.<\/li>\n<li>Analizar incidencias a distancia.<\/li>\n<li>Poder preparar presupuestos orientativos previos a la intervenci\u00f3n y sin desplazarse.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>En general el CoP se dirige a <strong>cualquier tipo de empresa<\/strong>, donde un equipo deba desplazarse para ejecutar sus servicios y estos <strong>puedan sustituirse por una simple video-llamada agilizando enormemente sus proceso<\/strong>s.<\/p>\n<p>Es una herramienta que facilita un <strong>peritaje \u00e1gil de calidad y con una total trazabilidad<\/strong>. Tambi\u00e9n hay que tener en cuenta el <strong>ahorro en costes y tiempo<\/strong> para la empresa y el reparador que se desplaza a una vivienda para visualizar la incidencia y poder hacer un presupuesto. Gracias al CoP, <strong>todas estas gestiones se pueden hacer desde la misma oficina<\/strong>. \u00bfOs sum\u00e1is a la gesti\u00f3n \u00e1gil y eficiente de los inmuebles?<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Como muchos ya sabr\u00e9is en onSedi creamos hace un tiempo la herramienta CoP (Communication Platform by onSedi) que permite solicitar y ejecutar servicios de inspecci\u00f3n, peritaciones de siniestros y controlar reparaciones desde el m\u00f3vil a trav\u00e9s de video-llamadas. Recordemos los diferentes usos y ventajas de la herramienta: Usos: Gestionar todas las incidencias de forma inmediata&#8230;<\/p>\n","protected":false},"author":1,"featured_media":2961,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"categories":[62],"tags":[52,14,18],"class_list":["post-2960","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sobre-onsedi","tag-cop","tag-sensedi","tag-tecnologia"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>M\u00e1s all\u00e1 del CoP como herramienta de &quot;telepresencia&quot; - 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