{"id":2302,"date":"2018-09-05T12:38:03","date_gmt":"2018-09-05T12:38:03","guid":{"rendered":"https:\/\/www.sensedi.com\/?p=2302"},"modified":"2018-09-05T12:38:03","modified_gmt":"2018-09-05T12:38:03","slug":"cop-agilidad-y-eficiencia-en-la-gestion-de-siniestros","status":"publish","type":"post","link":"https:\/\/onsedi.com\/ca\/cop-agilidad-y-eficiencia-en-la-gestion-de-siniestros\/","title":{"rendered":"CoP, agilidad y eficiencia en la gesti\u00f3n de siniestros"},"content":{"rendered":"

onSedi ha creado una innovadora herramienta de comunicaci\u00f3n y gesti\u00f3n remota, Communications Platform (CoP)<\/strong>, que permite realizar mediante videollamada la ejecuci\u00f3n de servicios a distancia sin necesidad de la presencia f\u00edsica de sus t\u00e9cnicos. Con CoP realizamos servicios de inspecci\u00f3n, videoperitaci\u00f3n de siniestros y control de reparaciones, as\u00ed como servicios de videocare<\/em>, todo ello donde el cliente est\u00e9 y en el momento en el que el cliente lo necesita. Y lo hacemos a trav\u00e9s del smartphone, a golpe de un solo clic y sin necesidad de descargar ninguna aplicaci\u00f3n.<\/p>\n

Pongamos un ejemplo para conocer c\u00f3mo funciona esta herramienta y los beneficios que proporciona en el caso, por ejemplo, de un afectado por un siniestro:<\/p>\n

Un asegurado que ha sufrido un siniestro se pone en contacto con su compa\u00f1\u00eda aseguradora. De inmediato, onSedi le env\u00eda un SMS a su m\u00f3vil. Clicando en el link que ha recibido en el SMS, sin tener que instalarse ninguna aplicaci\u00f3n, el asegurado se comunica mediante videollamada o a trav\u00e9s del chat de CoP directamente con el t\u00e9cnico cualificado de onSedi, que podr\u00e1 realizar fotos y grabar v\u00eddeos a distancia desde la oficina, sin necesidad de estar presente en el lugar, pudiendo incluso medir distancias y superficies a reparar. Esta documentaci\u00f3n se a\u00f1ade autom\u00e1ticamente al expediente, permitiendo as\u00ed una gesti\u00f3n m\u00e1s \u00e1gil y eficiente del incidente.<\/p>\n

Adem\u00e1s de la ventaja de no tener que desplazarse hasta el lugar del siniestro, reduciendo as\u00ed el tiempo de la tramitaci\u00f3n y la reparaci\u00f3n, los t\u00e9cnicos pueden decidir inmediatamente qu\u00e9 tipo de profesional es el m\u00e1s adecuado para solucionar la incidencia, \u00bfun fontanero? \u00bfun alba\u00f1il? …; qu\u00e9 materiales debe llevar consigo y qu\u00e9 reparaci\u00f3n se debe realizar, ofreciendo soluciones online en tiempo real tanto al afectado como al reparador y, por supuesto, a la compa\u00f1\u00eda aseguradora, que con CoP brinda un servicio \u00e1gil y eficaz que aumenta la satisfacci\u00f3n de sus clientes.<\/p>\n

CoP supone ganar en agilidad, ya que se puede ejecutar con el asegurado o con el propio reparador, incrementando el control de la finalizaci\u00f3n de trabajos y disminuyendo plazos y reclamaciones.<\/p>\n

La eficiencia en costes y el ahorro de tiempo en la gesti\u00f3n de la soluci\u00f3n son exponenciales. En definitiva, CoP facilita servicios y peritajes \u00e1giles, de calidad y con plena trazabilidad.<\/p>\n","protected":false},"excerpt":{"rendered":"

onSedi ha creado una innovadora herramienta de comunicaci\u00f3n y gesti\u00f3n remota, Communications Platform (CoP), que permite realizar mediante videollamada la ejecuci\u00f3n de servicios a distancia sin necesidad de la presencia f\u00edsica de sus t\u00e9cnicos. Con CoP realizamos servicios de inspecci\u00f3n, videoperitaci\u00f3n de siniestros y control de reparaciones, as\u00ed como servicios de videocare, todo ello donde…<\/p>\n","protected":false},"author":1,"featured_media":2308,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"categories":[7],"tags":[52,14,15,18,53],"class_list":["post-2302","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-otros","tag-cop","tag-sensedi","tag-servicios-tecnicos","tag-tecnologia","tag-videollamada"],"yoast_head":"\nCoP, agilidad y eficiencia en la gesti\u00f3n de siniestros - Sensedi<\/title>\n<meta name=\"description\" content=\"SENSEDI ha creado Communications Platform (CoP), una herramienta que permite realizar mediante videollamada la ejecuci\u00f3n de servicios a distancia.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onsedi.com\/cop-agilidad-y-eficiencia-en-la-gestion-de-siniestros\/\" \/>\n<meta property=\"og:locale\" content=\"ca_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CoP, agilidad y eficiencia en la gesti\u00f3n de siniestros - Sensedi\" \/>\n<meta property=\"og:description\" content=\"SENSEDI ha creado Communications Platform (CoP), una herramienta que permite realizar mediante videollamada la ejecuci\u00f3n de servicios a distancia.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/onsedi.com\/cop-agilidad-y-eficiencia-en-la-gestion-de-siniestros\/\" \/>\n<meta property=\"og:site_name\" content=\"onSedi\" \/>\n<meta property=\"article:published_time\" content=\"2018-09-05T12:38:03+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/onsedi.com\/wp-content\/uploads\/2018\/09\/5-septiembre.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"717\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"25589643fb5e\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Escrit per\" \/>\n\t<meta name=\"twitter:data1\" content=\"25589643fb5e\" \/>\n\t<meta name=\"twitter:label2\" content=\"Temps estimat de lectura\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minuts\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/onsedi.com\/cop-agilidad-y-eficiencia-en-la-gestion-de-siniestros\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/onsedi.com\/cop-agilidad-y-eficiencia-en-la-gestion-de-siniestros\/\"},\"author\":{\"name\":\"25589643fb5e\",\"@id\":\"https:\/\/onsedi.com\/#\/schema\/person\/5fd1cf1dcaa0c1f0e75124d37da23044\"},\"headline\":\"CoP, agilidad y eficiencia en la gesti\u00f3n de siniestros\",\"datePublished\":\"2018-09-05T12:38:03+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/onsedi.com\/cop-agilidad-y-eficiencia-en-la-gestion-de-siniestros\/\"},\"wordCount\":417,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/onsedi.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/onsedi.com\/cop-agilidad-y-eficiencia-en-la-gestion-de-siniestros\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/onsedi.com\/wp-content\/uploads\/2018\/09\/5-septiembre.jpg\",\"keywords\":[\"Cop\",\"Sensedi\",\"Servicios T\u00e9cnicos\",\"Tecnolog\u00eda\",\"Videollamada\"],\"articleSection\":[\"Otros\"],\"inLanguage\":\"ca\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/onsedi.com\/cop-agilidad-y-eficiencia-en-la-gestion-de-siniestros\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/onsedi.com\/cop-agilidad-y-eficiencia-en-la-gestion-de-siniestros\/\",\"url\":\"https:\/\/onsedi.com\/cop-agilidad-y-eficiencia-en-la-gestion-de-siniestros\/\",\"name\":\"CoP, agilidad y eficiencia en la gesti\u00f3n de siniestros - 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